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Client and Customer Acquisition

Successful companies have a clear, well-executed strategy and consistent methods for sourcing, targeting, and converting great prospects.

 

If you answer “no” to one of more of the key customer acquisition questions below we will be happy to engage with you. By working with us, we will help you develop, implement, execute and continuously improve your client acquisition results.

 

Key Questions

·         Do you know for sure, what is driving your success or failure in customer acquisition?

·         Are those key drivers heading in the right direction for you when measured over time?  

·         Are you confident that you are targeting the right customers for your business? Have you recognized all “low hanging fruit” customer acquisition opportunities?

·         Have you considered leveraging the benefits of Lean and Prune-X™ customer acquisition methods, which would give you the biggest bang for your buck?

·         Are you comfortable that you have a big enough pipeline of prospects and that you will meet all your new customer acquisition needs?

·        You have a customer who is excited about your product/service. Are you confident with closing the deal? Do you have all the tools you need for overcoming a customer’s buying objections?

·         Do you know to what degree your prospects and customers recommend or are willing to recommend you to their friends, families and colleagues?

 

Engagement Goal

·         To dramatically increase new business volume and profits

·        Implement a new or improved acquisition process that focuses on prospects, aligns with the company’s brand that employees like and execute flawlessly

·         Maintain gained improvements and continuously improve

 

How SigmaWorks Will Help You

We use our proprietary assessment and solutions development methods (the Prune-X™ framework) to:

·        Assess current client or customer acquisition process performance

·         Develop and implement agreed client or customer acquisition process improvements

·         Measure and track the effectiveness and productivity of the acquisition process

·         Take corrective actions and continuously improve customer/client acquisition 

 

Benefits

An effective acquisition strategy for winning new clients that is:

·         Client focused, aligned with the brand and culture so employees live the brand while acquiring new clients.

·         Supported by the executive team so they are all marching in the same direction

·         Optimally executed through the use of human effort and appropriate technologies

·         Rigorously and cost-effectively executed to drive lower acquisition costs and increased profitability

 

Performance and Productivity Services

Services

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